Store Manager; Road BS

Store Manager (full time, Gloucester Road BS7)

Join to apply for the Store Manager (full time, Gloucester Road BS7) role at Coffi Lab Ltd
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Location: Gloucester Road, BS7, Bristol –
Employment type: Full‑time –
Seniority level: Mid‑Senior level –
Job function: Sales and Business Development –
Industry: Hospitality.

If you have proven experience of leading, coaching and developing a team in a customer‑focused retail business, this could be the role for you. As a leader at Coffi Lab you will contribute to our success through a pro‑active and entrepreneurial management style, working with and nurturing your team to deliver an exceptional experience for our customers. You will be a passionate ambassador for Coffi Lab, championing our values to create a warm, safe environment.

You will have the knowledge and experience to drive financial targets and maintain all Coffi Lab standards.

Support and training is offered every step of the way – our senior ops team have walked in your shoes and so are aware of the challenges. As a growing business, we love nothing more than to offer development opportunities to our teams. We also want the work environment to be fun and so encourage competition and incentives.

• Successfully run a high volume & fast‑paced store in line with Coffi Lab standards.
• Deliver outstanding customer service.
• Follow all operational processes and keep all relevant documentation up to date.
• Hire and onboard all new store employees into the business.
• Provide ongoing training & development to all team members using training materials provided; ensure training is documented and kept on file.
• Lead by example and promote the business in accordance with all training provided.
• Show a clear understanding of your store budgets and strategically manage key financial metrics to ensure they are met.
• Maintain optimum stock levels to achieve gross margin targets and manage the ordering process.
• Plan rotas, schedule holidays and ensure they are correctly reflected on the system to support accurate reporting and payroll.
• Ensure all Health and Safety compliance is followed.

• Be a Leader – dependable and kind approach to all things Coffi Lab; support and develop your team.
• Be heard – excellent communication skills to ensure your message is understood.
• Be a problem solver – effective problem solving and decision making skills.
• Be proactive – work under pressure, manage time effectively, prioritise tasks and delegate as required.
• Be efficient – well organised, detail‑oriented and able to multitask.
• Be clear – proficient in using software packages such as Microsoft, EPOS and PDQ with strong verbal and written English language skills.

Benefits:
Our teams receive a discount on Coffi Lab products as well as free drinks whilst on shift. Overtime is paid for every hour worked above contract hours – this applies to all team members, including managers.