Credit Control Manager

About The Vacancy

Credit Control Manager - Tewkesbury

Location:

Tewkesbury, Gloucestershire

Hours:

37.5 hours per week
Reporting to:
Head of Finance
Team Responsibility:
Managing a team of 3 Credit Controllers

We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.

• Lead and participate in the day-to-day debt collection process across the business
• Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets
• Monitor aged debt and provide regular updates and insight to senior management
• Implement, maintain and improve credit control procedures and best practice
• Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders
• Proactively manage accounts with external legal advisors and oversee escalation where required
• Manage bad debt write-offs and support periodic review of bad debt provisions with the Head of Finance
• Initiate and lead improvement projects relating to systems, processes and ways of working
• Undertake general finance and departmental duties as required

You will be a confident and experienced Credit Control or Finance professional with strong leadership skills and a hands‑on approach. You'll be comfortable working autonomously, communicating at all levels, and balancing firm financial control with excellent customer service.

• Proven experience in credit control or debt management, ideally in a managerial or supervisory role
• Strong leadership and people management skills
• Results‑driven with excellent problem‑solving ability
• Highly organised with strong attention to detail
• Confident communicator with strong interpersonal and presentation skills
• Good working knowledge of Microsoft Excel
• Flexible, proactive and able to work effectively in a fast‑paced environment

• A key leadership role within a stable business
• The opportunity to shape and improve credit control practices across the company
• A supportive team environment where your contribution is valued
• Long‑term career development opportunities within a growing organisation
• Competitive salary and benefits package

Please send your CV in confidence to (url removed)