Supervisor; Part-Time

Supervisor (Part-Time) – Pandora

Join to apply for the Supervisor (Part-Time) role s is a permanent, 24 hours per week, part‑time position with a flexible schedule across all days of the week:

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.

Hourly pay: £13.61 – £13.61 per hour. Monthly bonus scheme: 10–20% of sales targets achieved. Additional benefits include a generous jewelry uniform allowance, employee discount, ‘wear box’ access, retail, hospitality and entertainment discounts, and a comprehensive wellness package.

At Pandora, we believe in creating moments that matter. As a Supervisor you’ll lead the retail floor, coach and inspire a high‑performing team, and ensure a world‑class customer experience.

• Hold daily team briefs and motivate the team to beat KPIs.
• Drive exceptional service through role‑modelling the selling ceremony and delivering on KPIs.
• Perform store walks, focusing on commerciality and visual merchandising.
• Monitor sales performance and take action to support team success.
• Handle serious complaints with professionalism and care.

• Build a bond between the brand and customers, answering queries and adapting to individual needs.
• Use deep product knowledge and storytelling to create unforgettable experiences.
• Achieve and exceed individual and store sales targets through upselling, UPT, ATV, conversion and productivity skills.

• Act as key holder and execute opening/closing procedures.
• Conduct cash management and till reconciliation.
• Assist with recruitment, investigations, and disciplinary hearings.
• Handle product and POS deliveries, unloading and storing in correct areas.
• Operate till system, handle transactions, returns, and exchanges.
• Maintain shop floor safety and follow security policies.

We look for a passionate team player who confidently supports the team and delivers an unforgettable Pandora experience. Prior experience with a leading brand or consumer product retailing is preferred.

• Proven experience in driving sales and profitability.
• Passion for customer service excellence.
• Strong communication skills for coaching a high‑performing team.
• Adaptability and confidence in a fast‑paced environment.
• A positive, can‑do attitude and enthusiasm for Pandora products and values.
• Drive by KPIs and excitement for exceeding targets.
• A well‑presented appearance and passion for retail.

• Highly competitive hourly pay.
• Monthly bonus of 10% (20% for stretch targets).
• Generous jewelry uniform allowance.
• Employee discount.
• ‘Wear box’ access to select jewelry each shift.
• Exclusive retail, hospitality, and entertainment discounts.
• Wellness support via Retail Trust.
• Regular parties, incentives and gifts.
• Clear career progression and training opportunities.

If you are ready for a new challenge and have the relevant skills, please apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and equal for all candidates. Please refrain from adding identity‑related details such as a photo, marital status, or age.

If you need reasonable adjustments during the interview process, please let us know as soon as possible.

Location:

Gloucester, England, United Kingdom.