Product Manager

Product Manager – Store Management

We’re on the lookout for a superstar Product Manager to join the team. As a Product Manager, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service.

Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.

For a more detailed overview of this role, check out the job description attached at the bottom of this advert.

• Deliver great product placement and ‘wow’ wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
• Confidently duty manage in all areas of the store operation including service, people, and operations.
• Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
• Full understanding of commercial tools and how to use to drive actions to support store performance.
• Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
• Support the management of store operations, including compliance with health & safety standards.
• Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

• You have a strong commercial mindset and thrive in a fast‑paced, data‑driven retail environment.
• You're passionate about fashion and have a natural flair for visual merchandising and creating stunning store layouts.
• You possess excellent problem‑solving skills and can quickly adapt to shifting priorities while maintaining a sharp focus on business objectives.
• You’re both creative and analytical, able to turn sales data into actionable insights that drive store performance.
• You're an inspiring leader who can motivate and engage your team to achieve ambitious goals.
• You have exceptional attention to detail and take pride in presenting a well‑organised, visually appealing store.
• You’re proactive, results‑oriented, and always seeking new ways to optimise product placement and sales opportunities.
• You have a deep understanding of your customer base and are excited to curate a shopping environment that meets their needs.
• And most importantly love our products as much as we do so we create the best possible customer journey!

• 💰 Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
• 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
• 🎉 Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• 🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• 💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
• 🎓 Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
• 💰 A generous bonus scheme & private pension plan.
• 😎 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values – including democracy, the rule of law, individual liberty and mutual respect and…