Finance Officer & Claims

Salary & Contract

£15.88 per hour. Permanent. Part‑time. Reference number: A0782‑25‑0061.

Job location:

Quayside House, Quay Street, Gloucester, GL1 2TZ
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G DOC LTD is a non‑profit organisation that aims to strengthen primary care and general practice by delivering safe, high quality and innovative care. We currently run four GP Practices in Gloucestershire (two in Gloucester City and two in the Forest of Dean) and provide a number of bespoke primary care services across the county.

We are looking for an experienced Finance officer to join our team. This is an opportunity to join a well‑led, well‑run and mutually supportive team. G DOC LTD is a supportive employer and encourages staff development.

Main duties of the job:
To support the organisation in maximising income by ensuring accurate, timely, and compliant claims and reconciliations for all enhanced services and chargeable activities. This includes maintaining robust financial records, submitting claims via systems such as CQRS, ensuring correct reimbursement for medical reports and dispensary activity, and undertaking proactive monitoring to identify income opportunities and variances. The post holder will also provide support for procurement‑related activities, including maintaining supplier contract records, assisting with group medical indemnity insurance arrangements, and ensuring company insurance policies are up to date.

In addition, the role includes general finance officer support, such as assisting with accounts payable and receivable processes, supporting budget monitoring credit control, maintaining accurate ledgers, and contributing to financial governance and compliance across the organisation.

G DOC LTD is a unique, GP‑owned organisation all GP surgeries in Gloucestershire are our shareholders. We operate with a not‑for‑profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county. We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient‑centred care to more than 45,000 patients.

We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high‑quality primary care while fostering innovation and collaboration across the local health system.

By joining us, you'll be part of an organisation that puts people first supporting staff wellbeing, professional development, and a collaborative culture. You'll benefit from the stability, support, and career opportunities of a larger organisation, while still working in close‑knit, community‑focused teams.

• Prepare, validate, and submit income claims for enhanced services, vaccination programmes, QOF, IIF and any other relevant schemes.
• Ensure accurate submissions through CQRS, PHES PCSE NHS BSA, and other reimbursement platforms.
• Maintain schedules and trackers to ensure all claims are submitted within deadlines and in line with service specifications.
• Process claims for medical reports, insurance forms, DVLA reports and private fees, ensuring charges align with policy.
• Liaise with dispensary teams to complete and reconcile dispensary reimbursement claims, ensuring accuracy of FP34 submissions.

• Reconcile monthly income received against expected claims and resolve discrepancies promptly.
• Investigate variances, seek supporting information, and escalated any anomalies to the Head of Finance.
• Maintain accurate financial records in accordance with audit and governance requirements.
  
  Support month‑end and year‑end processes, ensuring income is correctly coded and reported.
• Assist in preparation for internal and external financial audits, ensuring documentation is complete and compliant.

• Maintain and update the supplier contract database, ensuring all agreements are current and compliant.
• Support the renewal and administration of group…