Retail Manager – Rare

If you are an experienced Retail Manager with the ability to look at merchandising, knowledge of how to improve the retail space and offering and can increase sales whilst monitoring and reducing costs then this is the ideal career move for you!

Our client who are a renowned, very successful and well-established local business based in Gloucester, have a rare one-off, wonderful opportunity for a Shop Manager to join their friendly team on a full-time permanent basis. This new role has been created due to exciting business growth and continued success across their retail and catering operations and is a fantastic opportunity to be part of a thriving, community-focused business!

The Farm Shop Manager will provide overall management of the farm shop operations and event catering, overseeing the departmental team leaders to ensure high standards of customer service, product quality, and operational efficiency. This role is responsible for the smooth coordination of all departments (Deli, Catering, Cafe, Butchery and Shop), strategic planning, and achieving business objectives.

• Ensure the team delivers an outstanding customer experience consistently through training and goal setting. Implementation of onboarding & induction checklist, training plans.
• Rota planning for all areas of the business, troubleshooting when needed. Ensuring the correct people with relevant training are in place.
• Oversee weekly ordering, creating par levels for different seasons. Sourcing in bulk and at best pricing when possible.
• Sourcing new exciting products to fill gaps in their offering.
• Work with Team Leaders to support their divisions, coming up with new ideas, recipes, offerings, ordering, etc.
• Identify where efficiencies in operations across the business can be made and make changes to the processes to implement these efficiencies.
• Oversee the management of stock levels and wastage utilising EPOS systems and other relevant processes.
• Maintaining the online shop, ensuring seasonal products come and go when required and prices are adjusted.
• Overseeing all catering operations; event catering and wedding catering.
• Ensure great communication is in place between divisions.
• Maintaining and managing a great culture.

• Previous retail management experience
• Strong leadership skills and the ability to inspire a large team
• Strong understanding of budgets, P&L's and management accounts
• Experience in hospitality or restaurant settings is preferred.
• Leadership qualities that inspire teamwork and dedication.

Salary – £35-38k + Employee discount, free parking, discounted or free food, cycle to work scheme, Company events