Senior Store Assistant - Keyholder

Senior Store Assistant – Keyholder

Location: Gloucester, England, United Kingdom
Hours: 20 hours per week – Part‑time (6 days a week, open 7 AM to 8 PM).

• Deliver excellent customer service – greet customers, provide technical guidance and upsell Toolstation Club and Trade Accounts.
• Handle deliveries, unpack stock and keep the store clean; stock shelves and prepare online orders.
• Support team members – assign daily tasks, supervise when needed as a keyholder, and ensure store policies and security procedures are followed.
• Maintain store standards – manage opening and closing procedures, store security, and safety regulations.

• A friendly, positive attitude – energy, enthusiasm and a willingness to help.
• Reliability and flexibility – commitment to your schedule and your team.
• Accountability – previous experience as a keyholder or supervisor or a proven ability to step up when required.
• Strong communication – asking the right questions and guiding customers to the right solutions.

Career Path: Opportunities to progress within Toolstation and the wider Travis Perkins Group, with support from training, apprenticeships and the Toolstation Academy.

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle‑to‑work programme
• Save and Buy as You Earn options, 20 % discount across all Travis Perkins companies
• Health and wellbeing support – Aviva Digiticare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

Toolstation is one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies, part of the Travis Perkins plc family. We serve trade professionals, DIY enthusiasts and self‑builders and provide a dynamic environment for career growth.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

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