Relief Security Officer

Gloucester, United Kingdom | Posted on 17/12/2025

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Role: Security Officer

Working Hours: Zero hours

Pay: £13.60 per hour

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer.

You will be responsible for conducting regular patrolsthroughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures.

A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.

The successful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential as training will be provided.

Duties include:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintaining professional conduct at all times

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Access to a rangeof nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream
  -access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

If you would like to be considered forthis position,
APPLY NOW and we will be in touch.

Other companies may call this role:
Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of:
Gloucester,Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.