Pathway Administrator

18 Week Pathway Administrator

The closing date is 19 December 2025

An exciting opportunity has arisen within the 18 Week Pathway Administration Team to appoint a full time 18 Week Pathway Administrator.

You will work closely with the 18 Week Pathway Facilitator's to assist in improving the quality of data associated with the recording of 18-week Referral to Treatment (RTT) rules, and reporting errors or issues via defined escalation routes.

The post holder will have an understanding and working knowledge of the information systems in use for the management of the patient pathway, to update the data recorded in the management of patient pathways system, electronic patient records, the patient tracking list (PTL) and any other systems to accurately reflects the 18-week RTT for that patient.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

• 4 GCSEs grade D/3 or above including Mathematics and English or equivalent e.g. Level 2 literacy and numeracy qualifications
• OCR Level 2 keyboard skills (or equivalent measurable level of skills) or equivalent experience
• NVQ Level 2 in Business Administration or other relevant subject or equivalence experience

• Experience in an administrative role with a proven track record of achievement
• Excellent IT skills with a working knowledge of Microsoft IT applications
• Demonstrable experience of working with Excel spreadsheets and reports
• Administration experience within an NHS setting
• Knowledge and understanding of the national 18 week Referral to Treatment (RTT) standards
• Operational knowledge of a patient administration system and/or e-RS or other similar booking system

• Good organisational and time management skills with the ability to prioritise conflicting workloads effectively
• Accurate document presentation and attention detail
• Ability to work autonomously and as part of a team
• Ability to work in a pressurised working environment with frequent interruptions and change of work direction
• Excellent communication skills and the ability to interact professionally with patients and the wider multi disciplinary team

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

James Paget University Hospitals NHS Foundation Trust

£24,937 to £26,598 a year per annum, pro rata