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Sales Assistant

Job in Gorseinon, Swansea County, SA4, Wales, UK
Listing for: Salvation Army Trading Company
Full Time, Part Time, Volunteer position
Listed on 2025-12-19
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

This is a Permanent, Part time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy
  • Do you want to work for a company that has been named in The UK’s Top 25 Best Large Company to work for and Charity’s Top 5 Best Organisation to work for by Best Companies Ltd?
  • Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the Charity Retailer of the Year award?
  • Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
  • Would you like to have benefits such as a virtual GP service, a fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
  • Do you need a new challenge that helps you develop your skills and is integral to the community?
  • There is no evening or Sunday working.
  • Do you have excellent customer service skills?

If this is you, read on!

We are looking for an enthusiastic Sales Assistant. If you have customer-facing experience, in paid or voluntary roles, and have a friendly and positive outlook, we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can be.

  • Help to maintain high standards of visual merchandising throughout the shop
  • Assist customers throughout their visit, from entering the shop to completing their purchase
  • Explain and promote the benefits of Gift Aid and other promotions
  • Complete all company paperwork, including cashing up and banking procedures
  • Encourage and assist in the training of volunteers
  • Assist in sorting and preparing donated stock
  • Travel to other shops if part of a cluster from time to time
  • Support the Shop Manager in all aspects of best practice and Health and Safety procedures
  • Be responsible for the daily running of the shop and management of volunteers in the Manager’s absence
  • Ensure that personal behaviour reflects the visions and values of the company

If you:

  • Are resilient, supportive, caring, hands-on and enthusiastic
  • Possess a positive attitude in delivering exceptional customer service
  • Want to make a positive change
  • Take pride in everything that you do to maintain high standards
  • Are adaptable; able to think on your feet
  • Have a keen interest in the environment and sustainability
  • Have an engaging personality, the desire to succeed and be the best you can be

Then Salvation Army Trading Company Ltd (SATCoL) wants you!

Hours will be worked on a shift basis between Monday – Saturday.

All key responsibilities and desirable skills can be found on the Job Description when you apply.

See what some of our colleagues say about us:

“Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.” – LF, Donation Centre Manager

“SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.” – KB, Shop Manager

“Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be part of an inspired, dedicated and supportive employer that’s making a real difference in people’s lives.” – GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Company Benefits
  • Annual Leave:
    Starting at 26 days plus bank holidays, with the ability to buy an extra week.
  • Virtual GP Service:
    Phone consultations available 24/7, 365 days a year, and video consultations from 8am to 10pm, 7 days a week.
  • Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions up to 6%, and Life Assurance of 3 x your salary.
  • Company Sick Pay:
    Paid from the end of your probation period and increasing with length of service.
  • Discounts: 25% discount of all original, full-priced SATCoL products.
  • Wellbeing Commitment:
    We are committed to the wellbeing of our…
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