Customer Service Associate - Elkhart

Position: Customer Service Associate - Elkhart County

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Customer Service Associate - Elkhart County

• Posted on November 2, 2026

Locations

Showing 1 location

Showing 1 location 215 W Lincoln Ave
Goshen, IN , USA
+1 more locations

• On-site
• Full-Time
• Requisition #: CUSTO
  005806

Description

Responsibilities:

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Requirements for Success:

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment

#FO

Qualifications Education

High School or better.

Equal Opportunity Employer
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For further information, please review the Know Your Rights notice from the Department of Labor.