Customer Support Specialist; Supply Chain Planning & Project Management

Customer Support Specialist (Supply Chain Planning & Project Management)

Company :
Boeing Defence United Kingdom Limited

Title :
Supply Chain Planning & Project Manager Rotorcraft (Hybrid Working)

For over a century Boeing has been transforming the impossible into reality. From crafting a single canvas-and-wood airplane to revolutionizing air travel across oceans and into the cosmos Boeing has established itself as the worlds largest aerospace company. And we are just getting started particularly in the UK.

The partnership between Boeing and the UK dates back to the 1930s and continues to strengthen generating jobs skills and opportunities to support major UK aircraft programs such as the Apache and Chinook helicopters C-17 Globe master P-8A Poseidon and the E-7 AEW&C among others.

Boeing Defence UK (BDUK) is seeking a Senior Supply Chain Planner to join its Supply Chain Planning & Integration Team based in Gosport. This full‑time position will focus on the UK Rotorcraft Chinook Programme providing supply chain management and executing change requirements through the Additional Tasking portfolio in support of core Maintenance Repair and Overhaul (MRO) requirements and new business initiatives.

The successful candidate will manage tasks from proposal through execution to delivery gaining exposure to various functions both internally and with our customers. Strong communication and collaboration with stakeholders will be essential for achieving on‑time delivery and cost efficiency.

Represent Rotorcraft Supply Chain Management as the key interface between Programme and Supply Chain. This would include preparing for and attending key Programme drumbeat meetings on behalf of Supply Chain.

Communicate and coordinate tasks and activities across the Supply Chain function. This position interfaces with all SCM functional areas inclusive of Supplier Management and Procurement, Supply Chain Operations, Demand Forecasting and Asset Management.

Lead and oversee the Supply chain aspects of the Additional Tasking portfolio from the initial (PPoA) through execution to delivery.

Review new customer proposals to capture impact of change to Supply Chain, develop Supply Chain Statements of Work (SOW) and Labour Basis of Estimates (BOEs) to accurately capture resource requirements.

Manage change to Programme and contractual baselines as they relate to Supply Chain scope and impact; assess and communicate these changes across all SCM functions.

Identify and document supply chain risks, develop associated mitigation plans and report on these with project owners.

Execute change to the core Programme. Place additional tasking spares requirements into SAP and manage delivery through US & UK supply chain teams.

Develop and report on task metrics to highlight supply chain performance against contractual milestones.

Collaborate with Commercial Programme Finance, Supply Chain and Engineering teams to formulate task delivery strategies and milestone reports.

Understand project milestones, capture actions and dependencies, track progress to completion and present task status at Programme Management Reviews as required.

Take on key projects and tasks to deliver cost and operational efficiencies and improvements.

This position offers the flexibility of hybrid working between the office and home with the selected candidate expected to perform some work onsite at one of the designated locations.

A minimum of 3 years of experience in a Supply Chain role.

Experience using inventory management tools or Enterprise Resource Planning (ERP) systems ideally SAP.

Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).

Highly developed numeracy, analytical and reporting skills.

Strong attention to detail and excellent problem‑solving abilities.

Ability to prioritize and manage multiple tasks effectively from proposal preparation through to execution.

Team‑oriented mindset with the capability to communicate rapidly and effectively across functions and customers.

Dynamic, innovative and self‑motivated with ability to work autonomously with minimal direction.

Experience in Project Management…