Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

ADMINISTRATOR / CALL HANDLER

Location :
Grantham

Start Date – October

Type :
Full-time | Permanent 8am-5pm Monday to Friday

Salary : £27,000-£28,000 per annum

Are you an experienced administrator or call handler with a background in social housing and customer service? Our client, a leading social housing contractor, is looking for a dedicated professional to join their busy team in Grantham.

• Handling inbound and outbound calls from tenants and residents.
• Logging and managing repairs, maintenance requests, and enquiries.
• Liaising with contractors, operatives, and housing officers.
• Providing excellent customer service and resolving issues efficiently.
• General administrative support, including updating records and systems.

• Previous experience within social housing, property services, or housing repairs is essential.
• Strong communication and organisational skills.
• Confident in dealing with tenants, sometimes in challenging situations.
• IT literate with the ability to update and maintain systems accurately.
• A team player with a proactive, customer-first approach.

Apply or send your CV to