Internal Sales Representative

Aftermarket Inside Sales Representative

Location:

Grantham
Salary/Bonuses: £30,000 – £40,000 basic salary + commission

Neos Engineering are partnered with

a well-established and growing engineering-focused business operating within the aftermarket and services sector. Due to continued expansion, they are seeking an Aftermarket Inside Sales Representative to join their Aftersales team and support parts and service revenue growth.

The Role

This is a varied and customer-focused inside sales role, ideal for individuals with experience in telesales, recruitment, internal sales, or other target-driven environments. You will manage and develop an existing regional customer database, acting as the primary point of contact while building long-term relationships over the telephone.

Key responsibilities include:

Managing an existing customer base of approximately 800 accounts via telephone

Driving parts and service sales through proactive outbound calling

Developing customers into structured call cycles and meeting monthly call targets

Lead generation and prospect qualification, including appointment setting where required

Actively promoting marketing campaigns, offers, and events

Maintaining accurate customer and equipment data within internal systems

Acting as an account manager for customers, offering advice and tailored solutions

Supporting aftersales marketing initiatives, including digital communication

Working closely with internal departments and attending regional sales meetings

The Candidate

This role would suit someone from a telesales, recruitment, internal sales, account management, or customer-focused sales background who is confident on the phone and motivated by targets and commission.

The ideal candidate will have:

Experience in a sales, telesales, recruitment, or customer-facing role

Strong communication and relationship-building skills

A proactive, persuasive, and results-driven mindset

Confidence working to KPIs and revenue targets

Good IT skills and the ability to learn new systems quickly

An interest in engineering, machinery, or technical products (beneficial but not essential)

Ability to work independently while contributing to a team environment

Full UK driving licence

Flexibility to travel and stay overnight when required, with willingness to relocate for future field sales opportunities

The Benefits

£30,000 – £40,000 basic salary plus commission

Clear progression opportunities into field sales or senior commercial roles

Structured training and development on products and systems

Supportive team environment within a growing organisation

Long-term career development and stability