Telesales Operative

Position

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Gravesend, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, Monday Friday with 1 in 2 Saturday AMs, with a basic salary of £32,000 and an OTE of £35,000, reporting to the Centre Manager.

In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOTs, services and parts
• Life assurance benefit, at no cost to yourself
• Up to £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

To be considered for the position you will need to have previous automotive experience, as well as experience using a parts catalogue. The key attributes and skills we look for in candidates are:

• Previous selling and influencing skills
• An ability to follow procedures, policies, and instructions.
• A passion for providing first class customer service
• Fantastic communication skills

• Processing the required number of incoming and outgoing calls per day to achieve set KPIs
• Accurately identifying parts to meet the customer sales requirements
• Ensuring the proper and accurate usage of all systems to search and order parts
• Providing the highest level of customer service at all times
• Ensuring all Parts Plus policies and procedures are followed

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity, please do apply now