Workshop Manager

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Renault Trucks Essex is looking for an experienced Workshop Manager to manage a large workshop of technicians. You will therefore be experienced in supervising colleagues along with the control of work going through the workshop; a Retail Dealership workshop background is desirable.

Offering a basic up to £55,000 (DOE) with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme.

Hours:

Monday to Friday 40 hours -

As the most senior colleague below the Dealerpoint Manager, the Workshop Manager's core role is to proactively manage the customers' journey from "planning, arrival, quality of work through to Invoice / Claim closure." Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised.

The motivation, personal development and performance Management of the team is a key part of the role along with dealing with employee issues on a day to day basis.

• HGV workshop experience at supervisor or above level
• Employee (Technician) management / supervisory skills and experience
• Identifying employee ongoing training needs
• Reporting workshop KPI's
• Budgeting and planning of workshop productivity / efficiency
• Customer facing experience with the ability to problem solve
• Ideally a level 3 HGV Technician qualification

• 25 days holiday and rising with service
• Pension scheme - 7% matched
• Healthcare Cash Back Scheme
• Employee discounts across Retailers, Cinemas, Services +++
• Cycle to Work Scheme

Renault Truck Commercials is an Equal Opportunities Employer