Sales Assistant

Join to apply for the Full-Time Sales Assistant role at FOOTASYLUM

Full‑time, 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.

We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.

As a Sales Assistant, you are the heartbeat of our business. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests on the high street. You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons.

From day one you will receive in‑depth training on our products, their specifications, fabric and weather durability, plus product care and best matched companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.

We’re looking for outgoing people with a friendly, organised and can‑do attitude. You must not be shy and should be able to approach customers with ease, sparking enthusiastic conversations.

• Greet and welcome customers with a friendly and positive attitude.
• Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
• Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
• Provide expert product knowledge and advice to customers.
• Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
• Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
• Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
• Stay up to date with current trends and product knowledge to effectively assist customers.
• Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.

As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions, resolving issues and making sure our customers are genuinely cared for.

We recognise and value the importance of diversity to help ensure we have a range of perspectives when providing services to our colleagues and customers. Diversity encourages a happy team full of people who want to learn and inspire each other.

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview to see if we’re a good fit for you.

Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.

Under 18 working restrictions:
If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.

You must bring along your Right to Work documentation to the interview in order for us to progress with your application.