Supervisor - Caledonia Park

Supervisor - Caledonia Park (16 hours)

Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

As a Rituals Expert, you’re part of the in‑store management team. You are a master of the Rituals feel‑good experience with product expertise that matches. You’re a true brand ambassador, listening to customers’ needs and, at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics.

• Work alongside the Store Manager, Assistant Store Manager, and Rituals Advisors to reach personal and store goals.
• Interact directly with customers to ensure an optimal experience.
• Mentor and support Rituals Advisors.

• Prior experience as a supervisor or team leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Customer‑service mentality and team‑player work ethic.
• Decision‑making and problem‑solving skills.
• Eye for detail; organised and structured.

• Training and development opportunities.
• Competitive bonus scheme.
• Rituals employee discount.
• Quarterly product allowance.
• Numerous wellbeing initiatives and Employee Assistance Programme.
• Company & team events.

• Mid‑Senior level

• Part‑time

• Cosmetics

Referrals increase your chances of interviewing at Rituals UK & Ireland (B Corp™) by 2x.

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