Field Application Engineer

Field Application Engineer (FAE) Annual salary: £40,000 to £60,000, depending on experience.

Work location:

Adastal Park, Ipswich

The Role Our client is a global provider of broadband and wireless communication solutions. They are looking for a Field Application Engineer to support their UK customers and ensure the successful deployment of their networking devices. In this role, you will work closely with international R&D teams and Telecom Operators, providing technical expertise throughout the product lifecycle. They are seeking a motivated Field Application Engineer to support customers across the UK, working with cutting-edge networking and broadband solutions developed by their global engineering teams.

You will:
Provide technical support and on-site assistance to customers and channel partners. Act as the key technical liaison between customers, sales teams and R&D. Deliver product demos, training and troubleshooting. Support both pre-sales and post-sales activities, ensuring smooth deployment and high customer satisfaction. About You You are a customer-focused Engineer with strong technical capability and clear, confident communication skills. You enjoy solving complex issues, working independently, and supporting customers both remotely and on-site.

You Ideally Have: A degree in Computer Science, Electrical/Electronic Engineering, or a related field. Knowledge of networking, broadband, routers/gateways, and wireless technologies. Strong analytical and problem-solving abilities. Experience in field support or customer-facing engineering roles (preferred). Willingness to travel to customer sites when required. Essential Requirements: 3 - 5 years of experience in the networking or broadband industry. A solid understanding of software development and testing principles.

Hands-on experience with broadband networks. Proficiency in Python, scripting, and Linux. Nice To Have:

Experience with Wi-Fi, VoIP, or IoT technologies. Familiarity with ACS/TR-069 and TR-181 testing and management in lab or production environments.

Experience with defect-tracking systems such as JIRA. What Our Client Offers:
Opportunity to work with advanced networking and broadband technologies. Competitive salary aligned with UK engineering roles. Supportive environment with opportunities for professional development. Close collaboration with global teams and exposure to real-world deployments.

How To Apply

Please submit your CV and a self-introduction materials Cover Letter now. Equal Opportunities Our client is an equal-opportunity employer and welcome applications from all qualified individuals regardless of age, gender, ethnicity, disability, religion, or sexual orientation.