Register Officer
Job in
Grimsby, Lincolnshire, DN32, England, UK
Listed on 2026-01-02
Listing for:
4 RECRUITMENT SERVICES
Full Time
position Listed on 2026-01-02
Job specializations:
-
Government
Government Administration, Human Services/ Social Work
Job Description & How to Apply Below
Housing Register Officer
Location :
North East Lincolnshire
Rate : £14.59 per hour
Hours : 37 hours per week
About the RoleWe are seeking a dedicated and professional Housing Register Officer to support the effective, efficient and fair administration of the housing register in Northern Lincolnshire. Working in partnership with a range of housing providers, you will ensure that applicants and partner agencies receive accurate advice and assistance in line with the Home Choice Lincs policy.
Key Responsibilities- Administer the housing register in accordance with the Home Choice Lincs allocations policy and the Council's duties under Part 6 of the Housing Act 1996.
- Respond to customer and agency enquiries regarding access to housing, following partnership lettings policies and corporate procedures.
- Assess eligibility and priority for applicants, including reviewing sensitive information such as care plans, child in need plans and criminal conviction details.
- Communicate with vulnerable, distressed or high-need customers by telephone and email with professionalism, empathy and clarity.
- Maintain accuracy, confidentiality and consistency in all decision-making and record-keeping.
Strong communication skills and the ability to manage sensitive conversations.
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