Assistant Director Adult Acute Services

We are seeking a dynamic and compassionate Assistant Director to support the leadership and delivery of high-quality adult acute mental health services. The role will work closely with senior teamsto ensure safe, effective and recovery-focused care, leading on service improvement, staff development and operational oversight. It will suit someone with strong clinical and managerial experience in mental health, excellent communication and organisational skills and a commitment to partnership working with service users, families andmulti-disciplinary professionals.

The rolewill help drive innovation, maintain high standards and ensure services remain responsive person-centred and aligned with organisational and regulatory requirements.

The role will be responsible for ensuring high-quality, compassionate and person-centred care, while fostering a culture of innovation,collaboration, and continuous improvement across our adult acute teams. Therole will oversee service performance, workforce management, budget control and compliance with regulatory standards, while driving service improvement and supporting a positive recovery-focussed culture. Essential skills include strong leadership and communication abilities, proven experience in managing clinical or operational teams in mental health services, sound knowledge of mental health legislation and CQC standards, and the ability to work collaboratively across multidisciplinary teams.

Ideally youwill be highly organised, resilient and committed to empowering staff,improving patient experience and achieving excellence in mental health service delivery .

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

Asa social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

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Lead the design and delivery of an integrated adult acute pathway (inpatient CRHT liaison psychiatry),aligned to the NHS England vision for timely, therapeutic, least restrictive inpatient care and comprehensive crisis alternatives.

Ensure liaison psychiatry services meet CORE
24 principles (all age, 24/7, ED & wards coverage;responsive timescales) and embed collaborative working with acute hospital partners.

2) Quality, Safety &Culture

Embed Culture of Care Standards (trauma informed, autism informed, culturally competent care) acrossall wards; champion reduction in restrictive practices with measurable improvements

Implement PSIRF across acute services, ensuring compassionate involvement of patients/families,proportionate learning responses, and robust improvement cycles.

Assure compliance with the Mental Health Act Code of Practice and CQC expectations for learning from restrictive practices.

3) Operational Performance& Flow

Manage bed capacity,occupancy, out of area placements, delayed transfers and length of stay; lead discharge improvement work as per NHS England inpatient flow guidance.

Ensure CRHT gatekeeping of admissions, timely crisis assessment, and intensive home treatment as a safe alternative to admission.

Oversee liaison psychiatry's rapid response in ED/wards and joint escalation with acute trusts to prevent breaches and unnecessary admissions.

Deliver safe staffing models,skills mix, training compliance and supervision; implement proactive sickness absence support using NHS Employers toolkit and national analytics trends.

5) Patient Experience &Engagement

Ensure routine use of Friends& Family Test (FFT) and local experience measures across inpatient, crisis,and liaison services, with you said we did improvements.

6) Governance, Data &Finance

Maintain robust governance:risk registers, incident oversight, audit and improvement programmes; use national datasets (e.g., MHSDS restrictive practice dashboard) for benchmarking.

Deliver…