ECC Receptionist - Diana Princess of Wales Hospital

Job Summary

We currently have 1x 30 and 1x 15 hours per week Receptionist vacancy in the Urgent Care Centre/Emergency Department. Duties will be to provide a full clerical administration service including patient registrations, processing patient documentation and retrieval of patient records, reception duties and dealing with telephone enquiries.

A confident communicator at all levels with the ability to display outstanding customer care skills. Excellent keyboard skills are essential with the ability to work quickly and accurately under pressure. You will be required to cover a 24/7 rota which will include days, evenings, nights, weekends and bank holidays.

The Humber Health Partnership is one of the largest acute and community partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two trusts – Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) – our partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As teaching hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas – biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our partnership and our community.