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Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator
Job Description & How to Apply Below
Coordinate nursing and home support visits as a Client Service Associate with VON Canada, using scheduling software and digital tools. This regular full-time role follows daytime schedules with evening and weekend rotations.
Within VON Canada’s Visiting Nursing program, you will plan services around client needs, local geography, and continuity of care. The position combines customer service, problem-solving, administrative coordination, and communication with clients, nurses, doctors, and service providers. You will also adjust schedules as needs change.
Key Responsibilities:- Assign nursing and home support visits according to client needs
- Process referrals, updates, and telephone inquiries
- Adjust schedules for absences, cancellations, and admissions
- Forecast staffing needs and support daily coverage
- Protect confidential client and organizational information
- High school diploma required; postsecondary education preferred
- Proficiency with Microsoft Office, Outlook, faxing, and databases
- Scheduling or logistics experience;
Alaya Care familiarity is an asset - Healthcare or contact center customer service experience is advantageous
- Satisfactory Criminal Records Check and possible PPE use
Bring scheduling, communication, and customer service strengths to coordinate quality Visiting Nursing support for VON Canada clients.
Position Requirements
10+ Years work experienceTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).