Solutions Designer CRM; Intermediate

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Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirements and project/initiative deliverables.

• Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models to meet client Salesforce Public Sector Solutions CRM application business requirements and project/initiative deliverables.

• Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
• Develop end-to-end features across Salesforce, Mulesoft, and other services.
• Resolves and troubleshoots technical problems arising during the use and operation of software packages, including implementation, conversion and migrations.
• Understanding of developing complex Salesforce Sales Cloud features, breaking down work into components and milestones understandable to stakeholders.
• Write concise, well-crafted code and tests.
• Provide detailed estimates and work breakdown structures for assigned tasks.

• Experience and skill set requirements:
  Experience in programming and analysis;
  Salesforce Public Sector Solutions CRM software package support at the specified level.
• Ability to collaborate with IT professionals throughout the Software Development Life Cycle.
• Experience in design, code, test, debug and document applications.
• Experience in application design, latest design patterns, deployment and troubleshooting.
• Experience with relational and hierarchical database technologies.
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines in Salesforce Public Sector Solutions Software Development.
• Knowledge and experience with Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation.
• Knowledge and experience with enterprise architecture methodologies, design standards and tools for Salesforce Public Sector Solutions.
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging.
• Ability to provide post-implementation support and resolve post-implementation technical issues.
• Experience conducting design walkthrough sessions with project team.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Ability to provide user and system documentation as required.

• Experience with building Salesforce solutions based on user stories and low-level designs.
• Adhere to defined coding standards and develop well-structured, maintainable and easy-to-understand code.
• Strong experience delivering products in Agile/Scrum mode.
• Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analyses against Salesforce cloud, service, community, App Exchange tools and Salesforce Platform.
• Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC).
• Hands-on knowledge of Apex, Lightning, Visualforce, Salesforce APIs, data loaders, SOQL, SOSL, and web services.
• Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On.
• Migrate changes from development to test to production environments using CI technologies like Salesforce DX, Jenkins and ANT.
• Experience with deployment tools such as Git Lab, Jenkins, etc.

• 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when Salesforce configuration options are desirable over custom code.
• Certified Salesforce Platform Developer I or equivalent experience.
• Salesforce Certified Omni Studio Developer.
• Salesforce Certified Experience Cloud Consultant.
• Salesforce Certified Administrator.

• Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff.
• All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided.

• Criteria 1:
  Salesforce Experience – 30 points (weighted)
• 5+ years experience in Salesforce solutioning and…