OMNI Customer Fulfillment Associate

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards, maintaining a clean and hygienic work area, immediate clean‑up of all spills and debris, and ensuring totes are clean and void of debris before packing. Operates material handling equipment safely and ensures all safety pre‑inspection checks are completed before use. Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, customer satisfaction, safety, working conditions, and quality standards, and demonstrates flexibility in adjusting work assignments based on customer requests and daily delivery schedules.

The minimum hourly rate for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17,75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

• Age – 16 or older

Walmart will accommodate disability‑related needs of applicants and associates as required by law.

11 Woodlawn Rd W, Guelph, ON N1H 1G8, Canada

R‑2382736

Should you require accommodations, please let us know.