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Retail Sales Manager Waterloo

Job in Guelph, Ontario, N1C 0A1, Canada
Listing for: Michaels Stores
Full Time position Listed on 2026-11-07
Job specializations:
  • Retail
    General Retail, Retail & Store Manager, Operations Management
  • Management
    General Retail, Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 26000 - 32000 CAD Yearly CAD 26000.00 32000.00 YEAR

Job Description & How to Apply Below

Lead retail sales performance at Michaels in Waterloo, Ontario, using customer-focused coaching and strong operational execution. Guide teams across selling and service operations daily.

The Sales Manager leads a high-performing selling culture across the store. You will support sales and service KPIs through leadership, Customer Experience coaching, and ART of Selling behaviors. The position also oversees front-end operations, brand standards, and day-to-day execution.

Key Responsibilities:
  • Assist the Store Manager with SOP and program compliance
  • Coach Customer Experience and ART of Selling behaviors
  • Provide Manager-on-Duty coverage and floor leadership
  • Ensure accurate POS and Self-Checkout execution
  • Promote Loyalty Rewards enrollment and customer retention
Requirements:
  • Three or more years of retail leadership experience
  • Ability to remain standing for extended periods
  • Ability to move throughout the store
  • Ability to lift, carry, push, and pull merchandise
  • Availability for nights, weekends, and early mornings

Bring retail leadership, sales coaching, and customer experience expertise to Michaels’ Waterloo store while supporting consistent operational results.

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