IT Apprentice; Level 3 Information Communications Technician

Overview

IT Apprentice (Level 3 Information Communications Technician) opportunity with Learning Partners Academies in partnership with Primary Goal. Place of work:
Guildford, Surrey. Four days a week in school, one day a week to study. You will gain an industry-recognised Level 3 Information Communications Technician qualification while working in a school environment.

• Apprenticeship training delivered by Primary Goal.
• Work in a school trust and carry out duties including Helpdesk support for operating systems, networks, software, user accounts and websites.
• Provide first line support for staff who raise helpdesk tickets and troubleshoot technical issues.
• Create staff accounts across various programs and websites.
• Assist in system upgrades and maintenance.
• Liaise with third party suppliers (e.g., Internet Service Providers and vendors) to obtain quotes.
• Support with technology asset management.

• Comprehensive pre-apprenticeship induction programme (including health and safety and technical specifics).
• Level 3 Information Communications Technician apprenticeship standard.
• e-learning materials and specialist vendor/technical certificates.
• Access to practice labs to develop technical competency;
  Knowledge Base; monthly assessor visits and competency checks.
• Support desk (technical and pastoral);
  Personal Learning and Thinking Skills development;
  Employment Rights and Responsibilities module;
  Functional Skills or GCSE English, Maths and ICT if required.

• Passion for technology and confidence with hardware, software and technical devices.
• Good communication and interpersonal skills.
• Desirable: experience working with children/young people.
• Enthusiastic, motivated to learn and committed to complete the full apprenticeship.
• Ability to work well in a team and independently using initiative.

Working week:
Monday to Friday, 36 hours per week with a 40-minute lunch break. Four days in school and one day for study.

Salary: £10,000 for the first 12 months; the remaining 10 months paid at National Minimum Wage according to age.

GCSE English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths preferred.

Expected duration: 15 months with 4 months End Point Assessment. This is a fixed-term appointment of 20 months to run concurrently with the apprenticeship program.

On completion, opportunities across our 12 schools; potential progression to Level 4 Network Engineer apprenticeship in some cases. RITTech recognition upon successful apprenticeship.

Disability Confident: reasonable adjustments available for interview. Enhanced DBS check required. A copy of your personal CV is requested. When completing your CV, consider the job description and role.