Building Services Manager

Company Description

LGC’s National Laboratories deliver a range of expert science functions and services in partnership with the UK Government, business, healthcare, and academia. We manage and operate several national laboratories on behalf of government agencies, such as the UK National Measurement Laboratory (NML), MHRA Laboratories Team and National Reference Laboratories, as well as hosting the unique function of the ‘Government Chemist’.

As home to many world‑leading scientists, LGC’s National Laboratories provide a wide range of expert analytical science services and subject matter expertise to a broad spectrum of customers, stakeholders, and global forums. In addition, we undertake contract research and development projects for a range of customers in both the public and private sectors. Our work addresses fundamental and emerging measurement challenges, helping to foster innovation and promoting productivity and economic growth.

The Building Services Manager is tasked with maintaining smooth operations of the building while ensuring a safe and functional work environment for office and lab areas. They will be the main contact for building‑related matters and planned maintenance activities. This will be accomplished by coordinating external contractors effectively in collaboration with the landlord, Site Operations, and other teams located at Guildford.

Responsibilities involve managing compliance within the LGC property with respect to industry workplace regulations such as fire, water, electrical, medical gases, environmental, and others. The role also includes active oversight of building maintenance contracts, including the site‑based maintenance team, ensuring all contracts are established and deliver good value.

• Oversee the daily operations of building services including collaborating with the Landlord when necessary, raising work permits
• Handle the frontline building management system (BMS) and guide the resolution of building services "help‑building" tickets by leading the Site Maintenance Team effectively
• Coordinate PPM and reactive management on‑site through the Site Maintenance Team
• Support the operations team in proactively working to deliver continuous improvement projects related to infrastructure improvements
• Oversee project management of fit‑outs, renovations, etc., in line with business requirements, providing technical support and oversight for projects and equipment replacement as required
• Manage related quality procedures and policies
• Efficiently handle related paperwork (such as contracts, commissioning documentation, quality and health and safety) within SharePoint Online
• Provide internal site‑related communications / updates when required

• Coordinate support service contracts and interactions with external service providers, including participation in monthly contract meetings and ensuring they fulfil the agreed service levels
• Manage key laboratory service contracts including water purifiers, dish / glass washers, balances, pipettes, LEV equipment (such as fume cupboards), laboratory gases, gas regulators, and centrifuges
• Select and procure works, goods, and services, and subsequently manage maintenance / engineering contractors on‑site
• Develop and put into action policies and procedures for external services to ensure efficiency and adherence to company health and safety standards and regulations
• Conduct regular audits and inspections to ensure the quality of services provided meets or exceeds expectations
• Ensure housekeeping and cleanliness are delivered to the highest standards during maintenance work
• Assist the Team Leader in revising finance documentation (Capex & Opex)
• Prepare and receive goods orders in collaboration with the Facilities Coordinator

• Collaborate with the landlord to ensure servicing of the communal infrastructure and any connections with LGC systems or infrastructure
• Manage the ongoing relationship with the landlord, serving as the first contact for mechanical services like electrics, HVAC, and utilities. Ensure important metrics and…