Anthropologie Sales Associate

Join to apply for the Anthropologie Sales Associate - Guildford, UK role at Anthropologie Europe
.

Location:

149 High Street, Guildford, GU13AD
, United Kingdom.

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

• Customer Connection: initiate genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
• Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Omni-Channel Service: provide a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and place orders for items not available in store.
• Team Player: build productive relationships with peers; ask for support when needed and make an effort to help others.
• Share Knowledge: participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Employee Recognition: contribute to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Insights & Feedback: provide insights related to the customer and employee experience and communicate feedback to Store Leadership.
• Business Acumen: understand your contribution to service, selling on every shift in order to positively impact the store’s business KPIs.
• Product Flow: support the shipment process to gain awareness of product, including what’s new and what’s restock; contribute to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Store Environment: maintain Anthropologie’s visual and operational standards while keeping the focus on the customer; stay current on merchandising updates.
• Executes stock-to-sales processes and presentation standards.
• Is knowledgeable of trends and supports brand messaging.
• Has an understanding of how the merchant process impacts business and the customer experience.

• Previous experience in a retail environment – not a must.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

• Life Leave - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.

• Employee Assistance program to support with mental, physical and financial health.
• Discount on external gym memberships.
• Private Medical Insurance for eligible employees.

• Up to 40% employee discount at all URBN Brands.

• Season ticket loan for eligible employees.
• Cycle to work scheme for eligible employees.

• We offer structured support within the business alongside continued learning and development.

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level:
Not Applicable

Employment type:

Part‑time

Job function:
General Business, Other, and Customer Service

Industries:
Retail;
Retail Apparel and Fashion;
Consumer Services