Enterprise Architect

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner®Magic Quadrant™for Intranet Packaged Solutions, the 2025 Forrester Wave™:
Intranet Platforms, and the IDC Market Scape:
Worldwide Experience-Centric Intelligent Digital Work spaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Professional Services Enterprise Architect.

The Professional Services Enterprise Architect will serve as a technical authority and visionary for our most strategic and complex client engagements across global regions. Reporting to the Head of Technical Delivery, this role will act as a subject matter expert (SME) in defining system architecture best practices, establishing technical standards, and driving innovation across the entire Professional Services team. The Enterprise Architect will be client-facing and help to find solutions to complex technical challenges, help influence Unily product strategy based on customer feedback and Professional Services delivery, and serve as a trusted advisor to senior-level client stakeholders.

The ideal candidate will combine technical mastery, strategic insight, and thought leadership to shape the future of our technical delivery and overall solution.

• Define technical direction for the Professional Services team and acts as the intermediary between the client, Professional Services and Product team
• Lead the resolution of unprecedented technical challenges that require innovative approaches
• Shape technical strategy for complex, mission‑critical client engagements
• Lead the adoption of industry standard technical architecture approaches
• Influence long‑term product roadmap and technical capabilities based on market trends and client needs
• Develop strategies and architecture for secure and efficient mobile application distribution, including app stores (Apple App Store Connect, Google Play Console) and internal enterprise distribution channels, involving Mobile Device Management (MDM) and Mobile Access Management (MAM) solutions
• Formulate configuration for integrating with third party identity providers using industry standard authentication frameworks including OAuth, OIDC and SAML
• Deliver large scale push and pull integrations using REST API best practices ensuring scalability and data integrity at the core, while optimizing performance and maintaining robust security standards

• Lead system architecture governance for the most complex and high‑risk client engagements
• Provide authoritative guidance on technical feasibility for transformational client initiatives
• Navigate complex political and technical landscapes in enterprise client environments
• Drive consensus on technical strategy among diverse stakeholder groups
• Represent the company's technical expertise at the highest levels of client organizations
• Establish standards of system architecture, principles, and governance frameworks that can be leveraged by clients, Professional Services, and Product
• Create advanced technical methodologies that become organizational standards
• Develop sophisticated reference architectures for complex technical delivery scenarios
• Define technical quality standards and assessment criteria for the delivery of technical configurations
• Lead the evolution of solution design approaches to address emerging challenges
• Establish advanced patterns for security, scalability, and interoperability

• Serve as the…