Supervisor, Retail, Retail & Store Manager

Overview

Join to apply for the Supervisor (12925) role at Mappin & Webb
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Do you have experience leading/supervising a team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you represent our brand with confidence and knowledge?

Our Supervisors are role models for the TAG Heuer brand; dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our TAG Heuer Boutiques. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the boutique by identifying, sharing and spreading best practice;

developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.

• Lead / supervise a team, acting as a role model for the TAG Heuer brand
• Deliver exceptional client service and build lasting relationships with clients
• Work towards personal and team targets and support management when required
• Identify, share and spread best practice within the boutique
• Develop and continually update product knowledge and jewellery expertise

• Experience of leading / supervising a team
• People, sales and client focused
• A positive, can-do attitude
• A passion for delivering exceptional client experience
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

#Dont Crack Under Pressure  is a mindset connected to motor racing. Values of daring, pioneering spirit and boldness shape the identity of TAG Heuer watches. TAG Heuer’s motor racing DNA reflects teamwork, mental strength, courage, and ambition. At Watches of Switzerland Group, we have partnered with TAG Heuer to open mono-brand boutiques across the UK, Ireland, and Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States, with a broad presence in showrooms and online.

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

We celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

• Mid-Senior level

• Full-time

• Other

• Retail Luxury Goods and Jewelry