Security Officer Customer Service Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Gulfport, MS
, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist customers and employees, and communicate clearly with store teams. Bring your customer service skills to a caring, team-oriented culture where integrity, reliability, agility, and innovation guide every interaction.

Position Type:
Full Time

Pay Rate: $14.00 / Hour

Job Schedule:

Day Time Mon
03:30 PM - 11:30 PMTue
03:30 PM - 11:30 PMFri
03:30 PM - 11:30 PMSat
03:30 PM - 11:30 PMSun
03:30 PM - 11:30 PM

What You'll Do:

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, suspicious activity, and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, loading areas, and perimeter locations.
• Monitor for policy violations, unauthorized access, theft-related activity, and other security-related concerns, reporting observations according to site procedures.
• Assist with access control, crowd management, and direction of shoppers and visitors during routine operations, special events, and emergency situations.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: