Job Description & How to Apply Below
Hiring:
Manager / Senior Manager – Healthcare Sales & Operations (OPD Clinics)
Location:
Gurugram (On-site)
Experience:
5–10 Years
Industry: Healthcare | OPD Clinics | Women & Child Health
About the Role
We are looking for a high-performing Healthcare Sales & Operations Leader to drive patient acquisition, revenue growth, and operational excellence across our OPD clinics in Gurugram & NCR .
This is a hands-on leadership role for professionals experienced in doctor-led OPD clinics , patient journey management, and clinic-level revenue ownership—particularly within women and child healthcare .
Key Responsibilities
Sales, Growth & Revenue
Drive monthly OPD revenue targets through increased footfall and conversions
Execute local growth strategies: doctor referrals, diagnostics tie-ups, corporates, societies & partnerships
Improve consultation-to-procedure, package, and follow-up conversion rates
Partner closely with doctors to optimize clinical services and care pathways
Clinic Operations
Manage day-to-day OPD clinic operations with a focus on patient flow and reduced TAT
Ensure superior patient experience and service quality
Oversee front desk, care coordinators, nursing & support teams
Optimize doctor schedules, appointments, and OPD utilization
Team Leadership
Lead, train, and motivate clinic sales & operations teams
Set and track KPIs for front desk, care coordinators & ops staff
Conduct regular performance reviews and capability development
Process & Analytics
Track metrics: footfall, revenue per patient, conversion rates, repeat visits & doctor productivity
Implement SOPs for OPD operations, patient handling & sales workflows
Collaborate with marketing, finance, tech & medical leadership teams
Ideal Candidate Profile
5–10 years of experience in Healthcare Sales & Operations
Strong exposure to OPD clinics, multi-specialty clinics, diagnostic centers, or hospital OPDs
Proven experience handling clinic revenue or P&L responsibility
Deep understanding of the outpatient care journey
On-ground, execution-focused leader with strong doctor & stakeholder management skills
Thrives in a fast-growing, performance-driven healthcare environment
⭐ Preferred Background
Experience in women’s health, maternity, pediatrics, fertility or wellness clinics
Exposure to corporate OPD programs, healthcare packages or memberships
MBA / Healthcare Management qualification (preferred, not mandatory)
What’s in It for You
Opportunity to scale impact-driven women & child health clinics
Leadership role with real business ownership
High visibility with senior leadership
Competitive compensation + performance-linked incentives
Position Requirements
10+ Years
work experience
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