Dynamics 365 Business Functional Consultant

Position: Dynamics 365 Business Central Functional Consultant
Key Responsibilities :

Own the Business Central ecosystem  by taking a full handover from the outsourced implementation team, ensuring deep understanding of all customisations, integrations, workflows, and ongoing initiatives.
Serve as the  primary functional expert  and go-to contact for all Business Central–related requirements across the organisation.
Work closely with stakeholders to  analyse, document, and optimise business processes , with strong focus on e-commerce, OMS, WMS, P2P, R2R, O2C, and finance operations.
Convert business requirements into clear  functional specifications , collaborating with developers to ensure accurate and efficient customisations.
Build, lead, and mentor  an internal team of Business Central developers to support custom enhancements and continuous improvement.
Oversee and manage  integrations  with custom-built websites/apps, courier partners, banking systems, and other third-party platforms using APIs and related technologies.
Ensure  smooth operations, maintenance, and continuous improvement  of the Business Central environment to meet evolving business needs.
Provide  training, support, and guidance  to internal users to enhance adoption and system utilisation.
Stay current with the latest  Business Central features, updates, and best practices  for ongoing optimisation.

Key Requirements :

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
5+ years of hands-on experience  as a Business Central / Dynamics NAV Functional Consultant, with proven success in implementations and customisations.
Strong understanding of  e-commerce business processes  and operational workflows.
Practical experience across  OMS, WMS, P2P, R2R, O2C , and finance modules in Business Central.
Prior experience handling  handover and knowledge transfer  from outsourced teams.
Good working knowledge of the  AL programming language  and the Business Central development environment.
Strong understanding of  API-based integrations  with external systems (web/app platforms, logistics partners, banking systems, etc.).
Exceptional  analytical, problem-solving, and communication skills .
Demonstrated  leadership ability  with experience managing or mentoring technical teams.
Ability to operate independently, take initiative, and deliver in a fast-paced environment.

Preferred Skills
Experience in  e-commerce or retail  industry environments.
Project management experience or relevant certification.
Understanding of  Indian statutory and compliance requirements  related to finance and operations.
Familiarity with the  Microsoft Power Platform  (Power BI, Power Automate, Power Apps).
Strong interpersonal skills and ability to collaborate effectively across teams.