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Job Description & How to Apply Below
We are looking for an Intelligent Automation Technical Manager for our JBS Business, as part of our Global Business Excellence and Transformation team. The core role responsibilities and delivered outcomes are helping us build out the Automation capability for the organization and supporting the design/delivery/maintenance of Automation solutions to support our customers, as well as supporting the delivery of a broad array of technology initiatives for JBS.
About JLL
We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours.
Achieve your ambitions – join us at JLL!
Role Purpose
The Intelligent Automation Technical Manager for JBS role requires working collaboratively with teams and sponsors to design, implement and execute through transformational change efforts of varying size and complexity. This role will utilize technical and change management principles and tools to focus on driving financial results for our work streams, ensuring that deliverables are tangible and constructed in such a way as to support the strategy execution.
What This Job Involves
Key responsibilities include:
Responsible for design, development, run support and maintenance of RPA solutions
Be a subject matter expert in Automation, primarily RPA technologies, but also other low code/no code technologies from a design/delivery/maintenance perspective
Be accountable for design, development, and execution of RPA solutions (including building internal capability and/or partnering with a vendor to bring on board best in class automation/RPA build capability) in JBS
Responsible to design, develop, and implement RPA solutions using Automation Anywhere A360 to streamline processes and maximize efficiency.
Design automation processes as per the operational needs of the organization and using Workload Management for scalability.
Scripting/coding in RPA tool to resolve automation issues.
Review the code and the design and provide expertise in the development, and integration of systems.
Configure new automation with efficient and easily understandable automation tools.
Document the automation procedures.
Collaborate with the RPA Governance on best practices and code reviews.
Participate in training businesses on the use of RPA technologies and in automation best practice.
Participate in technical discussions and develop strategies to solve technical challenges.
Analysis root cause for an error/incident.
Support the identification of the over-arching framework to deliver RPA from inception to maintenance and ongoing monitoring of RPA digital worker performance
Work closely with technology to embed a holistic Automation SDLC that integrates and operates effectively with technology infrastructure requirements
Build and maintain effective communications with key stakeholders, cross functional leaders and project team members
Be accountable for delivering agreed internal client benefits
Coach and guide project team members where necessary
Drive a culture of process re-engineering into automation solution design
Model and develop robotic process to reduce manual processes and improve employee productivity
Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation
Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability
Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe.
Every day is different, and in all these activities, we'd encourage you to…
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