Technical Program Manager II

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Technical Program Manager II

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Introduction to the Team

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

As a  TPM II  on the  Trip Companion team , you'll help shape the future of travel by driving critical initiatives that reduce friction and elevate the traveler experience. Our mission is to maximize the joy of travel by reducing the burdens of arranging the perfect trip and ensuring that travelers feel supported throughout their journey.. This role will focus on leading efforts across  Virtual Agent Control  and  Expedia's Conversation Platform , which powers intelligent, conversational experiences across voice, chat, email, and social channels for travelers, partners, and suppliers.

In This Role, You Will

Independently drive execution of technical projects within or across a small set of teams.
Apply knowledge of the software development lifecycle and program management and engineering practices that can be used (eg. in planning, requirements analysis, design, coding, unit testing, acceptance testing)
Track project schedules, maintain documentation, and manage risk mitigation plans.
Communicate progress and changes to stakeholders and ensure alignment with project goals.
Apply systems thinking to execute holistic solutions that connect people, process, and technology.
Identify and implement process improvements using established tools and techniques
Support and facilitate conversations around the product development lifecycle with cross-functional teams.
Build stakeholder trust and help them explore broader business challenges.
Create clear, concise communication materials tailored to different audiences.
Demonstrates an understanding of functional and technical information (e.g. user flows, technical system design and workflows).
Clearly and confidently articulates decision-making rationale, solutions, methodologies and frameworks to team members and both technical and non-technical partners.

Minimum Qualifications

Experience and Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related technical field; or equivalent related professional experience.
3+ years of relevant professional experience as a Technical Program Manager.
Experience leading technical projects and facilitating Agile ceremonies independently.
Proven ability to communicate and collaborate effectively across technical and non-technical teams.

Preferred Qualifications

Background in technology with functional knowledge of concepts like user flows and system design.
Experience identifying process inefficiencies and proposing actionable improvements.
Familiarity with the full product development lifecycle and coordinating across multiple teams.
Ability to create structured documentation and clearly present technical concepts to diverse audiences.
PMP, SAFe, or a similar project management certification.

Accommodation requests

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