IT Engineer, Systems Administrator, IT Support

About

The Role

We are seeking an experienced IT Engineer to take care of our IT needs and provide awesome support to our employees. This is an opportunity to flex your technical muscles daily by gaining exposure to a variety of IT systems, cloud services, and cutting-edge technology in a fast-paced and exciting industry. You will also have the chance to expand your domain knowledge into global IT and security.

What You'll Be Doing

Provide technical assistance, advice, and training to users, resolve issues at the tier one level, and escalate issues to the appropriate escalation team
Install, configure, and provision computer hardware, software, and peripherals
Oversee deployment and maintenance of IT systems, ensuring optimal and reliable operations
Manage and maintain company IT assets and systemic inventory
Administer corporate telecom/network systems, including topology, configuration, design, and security
Research and recommend technologies and best practices approaches for our environment
Assist with Global IT and Security projects
Maintain essential IT operations, including operating systems, security tools, VPN gateways, email systems, laptops, desktops, software, and hardware
Procure and manage devices, including laptops and other IT assets
Handle IT asset allocations at the time of joining and exits, both virtually and in-person
Create, manage, and deactivate email IDs, user accounts, Office Automation and Security tools
Monitor system performance and troubleshoot hardware and software issues
Lead IT helpdesk to support employees, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions
Maintain, repair, and upgrade systems and processes, including hardware and software programs

What You'll Bring

Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field
3+ years of relevant experience in IT systems, network administration, and related technologies
Proficiency with firewalls, SDN, and network routing
Advanced knowledge of network technology and security principles
Advanced knowledge of SSO, MDM, and system provisioning in Windows, Mac, and Linux systems
Advanced knowledge in managing cloud IT services and security
Strong knowledge of systems and networking, and the ability to effectively use computerised solutions
Working knowledge of Windows, Linux, and Mac operating systems
Solid knowledge of best practices in IT administration, system vulnerabilities, and security
Ability to think critically, analyse root causes, diagnose problems, and provide solutions
Excellent written and verbal communication skills in English
Ability to work independently and take end-to-end accountability for employee IT issues
Should be flexible with work from office

What's In It For You

Sporty is a remote first company in pursuit of sustainability
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities

Interview Process

Remote video screening with our Talent Acquisition Team
Offline Take home assignment
Remote video interview with Team Members (60 Mins)
Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.