DT&A Senior Business Analyst, ITE

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description
Act as Senior Business Analyst and Lead Product Owner (scrum agile methodology)

Gather and translate business requirements into detailed functional and technical specifications.
Assess how the requirements fit in the business process landscape and how they can be incorporated in the Core Model.
Ensure documentation is up to date.
Actively communicate with team members, IT Project Manager and Software Developer Lead about the work and project status.
Lead the delivery of a development software scrum team

Participate in the core team 3rd level support and expert

Actively escalate issues to Service Manager and Software Developer Lead.
Analyze and troubleshoot system issues in 2nd or 3rd level depending on project requirements, liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.
Help support the business in the creation and reporting of the test cases and in their data/systems migrations.
Support regions in their Change Management and Adoption processes.
Deployment and Rollout of our Front office system - ATLAS.

What will be your duties & responsibilities
Learn and understand Global and Regional portfolio and business needs to drive convergence towards the Front Office strategy
Analyze business needs and processes and identify how it is/can be achieved in ATLAS. Analyze and transform whenever possible a specific local need to a core functionality. Analyze complex issues and problems and provide effective solutions.
Coordinate communication between Global, Regional IT teams, internal LDC teams that might be involved in the implementation of a new feature (Data Integration, Network, satellite apps, etc.).
Foster and facilitate the Change Management Process in region.
Ensure products' deliverables are properly documented and with adequate reference material
Analyze, Clean-up and Migrate Master Data and Transactional data from Legacy to Target systems.
Actively participate in ATLAS Deployment/Rollout activities as per the project requirements.
More specifically oversee:
Requirements Management:
Elicitation, understanding and documentation of business requirements.
Functional and technical Specifications:
Review and finalize functional specifications. Refine with Dev team.
Testing:
Provide guidance and support the regional business during the test campaigns.
Level 3 Support:
Provide level 3 support. Investigate reported issues, confirm business impact/urgency, and properly categorize the incidents
Process Improvement:
Identification of process gaps and providing improvement plans to the Build and Run processes.
Build and Maintain data management and data migration tools and processes.
System Configuration, User trainings and hyper care support activities for Deployment/Rollout projects.

Experience
Bachelor's or master's degree in business or computer science
Location based in Gurugram

Additional Information
Ability to move easily across different projects and initiatives, to prioritize and manage many open cases at one time.
Curiosity and eagerness for exploring and understanding complex business processes.
Deep critical thinking attitude to be able to manage ambiguity and complexity comfortably.
Quick learner on new domains, ramp up on knowledge curve easily, ability to work independently and with little prompting.
Inclination to make improvements, find new ideas and challenge the status quo.
Excellent in execution with natural sense of duty and urgency to drive the change.
Excellent teamwork, communication & collaboration skills.
Strong analysis, synthesis, and communication capacity (written and oral), ability to negotiate and influence both internally and externally.
Business analysis, User story writing, backlog management.
Incident analysis and incident management.
Enhanced query with SQL.
Understanding of basic (API) data integration and database (SQL) concepts.
Excellent written and oral communication skills (in English)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair…