Supported Living Manager

Job Title:

Supported Living Manager – Complex Needs

Location:

Hailsham, East Sussex, BN24, UK

Type of Role:
Full-time, Permanent, 40 hours per week + on-call rota

Salary: £38,000 – £45,000 per annum (negotiable) + Bonus + Benefits

Company:
Pivotal People Care(recruiting exclusively on behalf of our client)

About the Role

We’re looking for an experienced and compassionate Supported Living Manager to lead a bespoke service supporting one individual with complex needs in their own home.

This is a hands-on leadership role where you’ll be supernumerary to the rota, giving you the space to focus on quality, consistency, and team development. You’ll be supported by a Deputy Manager and a dedicated 2:1 care team, ensuring the individual receives safe, structured, and person-centred support while you focus on leadership and oversight.

About the Organisation

Our client is a growing, family-run care provider with services across Sussex and Hampshire. Known for doing things properly, they’re values-led, people-focused, and committed to building services around the unique needs of each person they support.

You’ll be joining a team backed by strong leadership, a responsive head office, and a culture that genuinely invests in its people – from training and clinical quality to career development.

Key Responsibilities of the Supported Living Manager

* Lead and develop a small, skilled team

* Work supernumerary to the rota, with a Deputy and 2:1 staffing model in place

* Embed safeguarding and promote a safe, person-led culture

* Manage rotas, resources, and day-to-day operations

* Ensure compliance with CQC and quality standards

* Build strong relationships with families, professionals, and commissioners

* Oversee budgets and contribute to service planning and development

Skills and Experience

* Experience managing supported living or similar services

* Strong leadership and team development skills

* Confident understanding of CQC regulations

* Excellent communication and collaboration skills

* A calm, creative, and resilient approach to care

* Ideally, experience supporting individuals with epilepsy, autistic behaviours, and a working knowledge of acquired brain injury (ABI)

What’s in it for You

 * £38,000 – £45,000 salary (negotiable) + annual bonus

* 31 days holiday (including bank holidays)

* Private medical cover & life insurance (post-probation)

* Pension scheme

* Tailored training & career development

* Supportive induction & leadership

* Company sick pay (post-probation)

If salary is the only thing holding you back, let’s talk — we’re open to the right person.

How to Apply

If you’re ready to lead a service where your impact will be felt every day, we’d love to hear from you.

Apply today here or via Pivotal People Care