Director, People and Effectiveness

The new role of Director, People and Effectiveness is a strategic business partner who works with

the President, senior leadership and managers to strengthen EMC's organizational culture, drive

talent strategy and build the people practices and capabilities required to support organizational

performance. They translate business objectives into people-centred strategies and initiatives that

enable engagement, retention, accountability and performance. They bridge the gap between

executive leadership and employees, translating business objectives into people centred initiatives

that drive engagement, retention and performance.

The Director, People and Effectiveness must navigate complex challenges including remoted work policies, diversity and inclusion initiatives, evolving employment laws and the integration of AI and technology in HR processes.

The Director, People and Effectiveness will work to improve the team experience, strengthen

workforce development strategies, and build scalable systems across recruitment, onboarding,

employee relations, training, performance management, and succession planning. This person

should be comfortable moving between strategic planning and hands-on leadership.

EMC has grown rapidly over the past several years. While focusing on operations and our clients, it

now needs to also build foundational pieces to mature HR practices and processes. The newly

created Director will help shape company culture by reinforcing accountability, communication,

inclusion, and team engagement across departments. As EMC continues to grow, the Director,

People and Effectiveness will build and mature the organization's people practices and systems,

while partnering with leaders and managers to foster a healthy, high-performing and accountable

workplace. The Director will help create the conditions for a strong organizational culture by

strengthening leadership and management practices, communication, inclusion, team

engagement and recognition.

Main duties and tasks:

Oversee all HR functions for EMC, with approximately 70 team members, including:

• Provide strategic leadership, advice and oversight of the team lifecycle, including recruitment, onboarding, renewal, engagement, and retention
• Develop and maintain strong relationships with leadership partners, stakeholders, consultants, and service providers
• Lead workforce strategy and resource planning
• Lead the development and implementation of strategic HR plan, ensuring consistent messaging across channels and alignment with organizational priorities
• Develop and implement a variety of scalable HR strategies and initiatives, to support EMC’s organizational strategic priorities and growth
• Ability to translate business needs into practical HR strategy

Strengthen Employee Engagement and Organizational Culture

• Partner with the President and senior leadership to drive initiatives that strengthen employee engagement, recognition, inclusion and well-being.
• Equip and support leaders and managers in fostering healthy, high-performing and accountable teams.
• Develop mechanisms to regularly understand team experience and engagement and translate insights into practical actions.
• Develop and support meaningful employee recognition approaches aligned with EMC's values and culture.
• Embed EMC's values and desired culture throughout key people practices, including recruitment, onboarding, performance, development and recognition.

Create and manage performance management systems

• Lead the development and oversight of the performance management system, including performance differentiation and accountability
• Build management capability by providing leaders and managers with the tools, coaching and guidance needed to effectively lead people, provide meaningful feedback, manage…