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Application Support Engineer; Computer Services Officer

Job in Halifax, Nova Scotia, Canada
Listing for: Government of Nova Scotia
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing, Cybersecurity, Systems Engineer
Job Description & How to Apply Below
Position: Application Support Engineer (Computer Services Officer 3)

About Us

At CSDS, we prioritize people — both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations.
As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes.
Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference.
From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

You will join Digital Platform Services, within the Emerging Platforms team, a highly capable engineering team that builds and supports the reusable digital platforms powering modern government services in Nova Scotia. We take end-to-end ownership, researching opportunities, designing platform architecture, writing code, automating cloud infrastructure, and operating production systems. Our work spans payments, notifications, forms, and other shared components that delivery teams rely on to serve citizens.

We partner closely with product managers, delivery leads, and business stakeholders across departments, and we take pride in being open, transparent, and collaborative. If you want to work in a technically broad, mission-driven environment where your contributions directly advance digital service delivery for the province, this is the place.

We’re hiring an Application Support Engineer who brings solid backend development background (Python, .NET, or and some familiarity with cloud infrastructure provisioning and management ( Terraform for AWS/Azure). In this role you will primarily serve as a support-oriented engineer handling bug fixes, incident response, and client or internal user requests while also contributing to cloud deployments, infrastructure maintenance, and platform operations.

This position is ideal for someone eager to expand their skills across the full stack and cloud environment, and grow with guidance from more experienced colleagues as you take on increasingly complex responsibilities.

Primary Accountabilities

Application Support & Bug Fixing

  • Investigate, reproduce, and resolve defects in custom applications (Python, .NET).
  • Perform small enhancements and code cleanup within existing services.
  • Support API integrations and troubleshoot issues across service boundaries.
  • Participate in code reviews, adhering to team coding standards and secure development practices.
  • Automated Testing & Quality Assurance

  • Maintain and extend automated test suites (unit, integration, and regression tests) to ensure platform stability.
  • Write targeted tests to verify bug fixes, prevent regressions, and support continuous delivery workflows.
  • Contribute to improving test coverage and quality in existing applications and services.
  • Work with senior engineers to embed testing into CI/CD pipelines and ensure reliable deployments.
  • Dev Ops & Automation Support

  • Maintain and update Terraform IaC for AWS and Azure environments
  • Contribute to CI/CD pipeline improvements in Git Lab.
  • Support logging, monitoring, and alerting configurations (Cloud Watch, Azure Monitor, etc.).
  • Assist with routine operational tasks (deployments, environment maintenance, dependency updates).
  • Platform Operations & Legacy System Support

  • Handle Tier 2/Tier 3 operational issues for existing platforms.
  • Provide operational support for MOVEit, and other legacy…
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