Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Role overview:
We are seeking a skilled candidate withexpertisein Salesforce Data 360 and Salesforce Marketing Cloud to join our innovative Salesforce Audience & Activation team.
This role combines hands-on configuration, automation, and operational support with growing exposure to software engineering practices, enabling reliable audience ingestion, segmentation, and campaign activation.
Step into a role where your technicalexpertisetruly shapes the future.
You'llwork within established patterns and architectures, progressively building deeperplatformand programmingexpertiseunder guidance from Senior Engineers, while contributing directly to BAU stability and delivery.
While experienceinboth platforms is preferred, we welcome candidates proficient in one and eager to learn the other. This role offers an opportunity for growth by working across multiple platforms and enhancing yourexpertisein data-driven solutions.
Key responsibilities:
Deliver and support features, workflows, and operational tasks across Audience (SFDC) and Activation (SFMC) platforms.
Configure andmaintaindata ingestion, automation, and synchronization processes following established patterns.
Implement and support reusable patterns for audience segmentation, activation, and campaign execution.
Troubleshoot data, automation, and integration issues using operational runbooks and monitoring tools.
Contribute to API testing and simple integrations under guidance from Senior Engineers.
Work closely with CRM, Analytics, Product Teams, and Data Source teams to translate business requirements into technical designs,
Support L2/L3 BAU operations, including incident resolution, root-cause analysis, and stability improvements.
Design and execute test scenarios for Salesforce Marketing Cloud and Data 360, collaborating with teams to ensure coverage,validatecomponents, test data flows, and ensure system reliability.
Understanding ofhow customer data supports marketing, segmentation, and activation use cases.
Awareness of data quality, identity resolution, and consent implications.
Ability to translate business requirements into clear technical implementation tasks.
Qualificationsand skills:
Essential:
+ 2 years of professional experience in a similar role
Good understanding of Salesforce Marketing Cloud, Journey Builder & Automation Studio
Experience in design andimplement
Data 360 data models, including Data Streams, Data Bundles, Data Lake Objects (DLOs), and Data Model Objects (DMOs)
Good understanding and experience in SSJS,AMPscriptscripting,
Build andmaintaindata transformations, including Data Mapper, identity resolution rules, and calculated insights.
Troubleshooting, root-cause analysis, and resolution of complex data and activation issues
Optimizedata ingestion performance with monitoring, validation, and exception handling processes
Maintain technical documentation and data dictionaries
Programming or scripting experiencein of programinglanguage (preferred Python, Node.js or Apex)
Strong attention to detail and the ability to thoroughly QA / document your own work
Fluent English
Preferred:
Salesforce Data 360 Consultant and Salesforce Marketing Cloud Developer or other Salesforce certificates will be advantage
Veeva CRM or Vault CRM knowledge is a plus
Experience with Azure services…
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