Senior Site Reliability Engineer

Senior Site Reliability Engineer Event Temple is seeking a full-time Senior Site Reliability Engineer to lead our web platform reliability efforts and drive our application scalability str ateg y.

This will be a remote role open to candidates based in Nova Scotia, Canada.

We are a high-energy, fast-paced environment, and our goal is to take over the hospitality market, from hotels, conference centers, wedding venues, restaurants and more.

We're laser-focused on winning as a team above all else.

Our mission is to create the future of sales and catering to become the dominant player in our industry with 10,000 hotels and venues.

Who we are:

Event Temple is a high-growth technology company based in Vancouver, British Columbia.

Every single day, venues and hotels around the world manage thousands of meetings and conferences.

Event Temple is the software behind the scenes that empowers the teams running those events.

Who you are:
You're passionate about web application reliability and building resilient, high-performance web platforms.

You're an expert in designing and implementing scalable web application architecture and deployment pipelines.

You have deep experience with web application performance optimization, monitoring, and reliability patterns.

You excel at managing web application performance, user experience monitoring, and incident response.

You're skilled in building robust and performant CI/CD pipelines specifically for web application deployments.

What will you do?

As a Web Application Senior Site Reliability Engineer, you'll be the technical leader for our web platform reliability, designing and scaling our Ruby-based web applications to support our growing hospitality ecosystem and ensure exceptional user experiences for thousands of venues worldwide.

You can expect to:
Design and maintain highly available web application infrastructure on Heroku/AWS supporting multi-tenant hospitality platforms.

Build and optimize CI/CD pipelines using Git Hub Actions for reliable, zero-downtime web application deployments.

Manage and scale Postgre

SQL databases powering our web applications, ensuring performance and data integrity.

Develop comprehensive web application monitoring, performance tracking, and user experience observability frameworks.

Optimize Ruby web application performance, including response times, throughput, and resource utilization.

Lead incident response for web application issues and conduct post-mortem analysis to drive continuous improvement.

Collaborate with frontend and backend teams to ensure seamless web application reliability and scalability.

Establish best practices for web application deployment automation, security, and disaster recovery.

What skills are required?

We're looking for someone who has: 5+ years of experience in web application site reliability engineering or web platform engineering in production environments.

Expert knowledge of web applications and their operational characteristics at scale.

Strong experience with Git Hub Actions for web application CI/CD pipeline design and automated deployments.

Proven expertise managing Postgre

SQL for web applications, including performance tuning and query optimization.

Deep experience with AWS services specifically for web application hosting and scaling.

Strong background in web application monitoring, performance profiling, and user experience observability.

Experience with web application architecture patterns and scaling strategies.

The following are also nice to have bonus experience:
Experience with Ruby on Rails framework and web application scaling patterns.

Background in web application security and performance optimization.

Experience with Redis and web application caching strategies.

Experience with New Relic observability platform Knowledge of frontend performance monitoring and user experience metrics.

Previous experience with web application incident management and on-call rotation leadership.

Familiarity with CDN configuration and web asset optimization.

What type of person joins us?

You thrive on solving complex integration challenges and building reliable connections between diverse systems.

You're passionate about creating…