Software Architect, Software Engineer

Software Architect – Genesys

Join us to help build the AI‑powered Experience Orchestration platform and deliver cutting‑edge search capabilities to a global user base.

Key Responsibilities

Develop and deploy software to improve platform features, reliability, and performance.

Collaborate with engineers, product managers, and other teams to build new search capabilities.

Advocate for best search practices and participate in code reviews.

Troubleshoot and resolve production issues in real time.

What We’re Looking For

Strong Java engineering background and experience with Spring.

Expertise in distributed systems, microservices architecture, and event‑driven design.

Knowledge of AWS services.

Experience with Elasticsearch (or equivalent) and query/​indexing optimization.

Ability to design large‑scale search solutions from requirements to delivery.

Technologies We Use

Java, Spring

Elasticsearch, Kafka

AWS (EC2, S3, Lambda)

CI/CD for automation, testing, and scaling

Genesys  empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.

Reasonable Accommodations
If you require a reasonable accommodation for any part of the application process, contact reasonab

Equal Opportunity Employer
Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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