Customer Experience Lead - Hybrid, Voice Customer
Job in
Halifax, West Yorkshire, HX1, England, UK
Listed on 2025-12-30
Listing for:
Lloyds Banking Group
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading banking group is seeking a Customer Journey Manager to enhance colleague experiences through insights and design. This role entails championing the Voice of the Customer, conducting thorough research, and collaborating with cross-functional teams. The ideal candidate will have robust experience in customer experience, strong analytical skills, and the ability to influence decisions effectively. A hybrid working model offers flexibility, along with an attractive salary and comprehensive benefits package.
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