IT Officer; Field Support

Post

We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Support Officers. The main duties of the role are to provide ICT Infrastructure, hardware and software support. Delivery of ICT Support services to all services throughout Calderdale Council, supported partners and schools.

• Provide a fault determination and fixing service
• Leading on Projects and areas of service delivery
• Liaising with customers and 3rd party suppliers
• Installation and configuration of software and hardware to meet client requirements
• Working to meet deadlines as defined by our SLA agreements
• Working in schools and council officers in and around Calderdale

• A background in ICT support as well as a technology provider certification or equivalent recent experience is required for this post.
• A full driving licence is an essential requirement.
• We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.
• Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

We welcome applications from all and offer a variety of flexible working / job share opportunities.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

Previous applicants need not apply.

Closing Date:
Sunday 11th January 2026

Interview Date:
Wednesday 21st January 2026

We may utilise digital interview methods.

For support on your application please read our Application Booklet or visit our Employment Hub.