Quality Assurance Manager

PDI & Quality Manager

HX7 / CW4 | Company Vehicle | Garage Equipment

Are you a quality-driven professional with strong technical knowledge and a passion for getting products right before they reach the customer? Our client is looking for a PDI & Quality Manager to lead their presale inspection and quality processes across a wide range of garage equipment.

This is a hands‑on leadership role where you’ll oversee inspections, compliance, testing, and continuous improvement — ensuring every product meets regulatory requirements, company standards, and customer expectations.

Reporting directly to the Head of Technical & Training, you’ll work closely with multiple departments and manage an established PDI team.

• Leading and managing the PDI department, ensuring efficient and consistent operations
• Owning the New Product Introduction (NPI) process from a quality and compliance perspective
• Conducting product testing and collaborating with manufacturers on R&D and product improvements
• Managing CE marking and government approvals, ensuring full compliance
• Carrying out regular batch testing to maintain quality standards
• Providing technical input to sales, marketing, warranty, and supplier development teams
• Supporting sales and marketing with technical advice, specifications, and product recommendations
• Building strong working relationships with suppliers, manufacturers, and product managers
• Working closely with the Technical & Training department
• Creating, updating, and maintaining RAMS for new and existing products
• Developing and improving PDI processes and procedures
• Inspecting returned parts and equipment in line with warranty processes
• Managing quarantined stock and repair activities
• Supporting the wider business with additional duties as required

• Proven experience in quality, inspection, or technical management
• Strong knowledge of a wide range of equipment (garage or industrial equipment preferred)
• Ability to commute between Head Office (HX7) and NDC (CW4)
• Experience working with or alongside a technical training function (desirable)
• Exceptional attention to detail — a forensic approach to accuracy and quality
• Strong communication skills and the ability to work cross‑functionally
• Confident team leader with a proactive, problem‑solving mindset

• Competitive Pension Plan
• Life Assurance
• Employee Assistance Programme (family cover included)
• 25 days holiday (rising to 26 days after 5 years) plus bank holidays
• Medicash health benefits
• Company vehicle

This is a great opportunity to take ownership of quality and compliance within a growing, technically focused business — where your expertise will directly impact customer satisfaction and product performance.