Account Manager

Overview

We are recruiting on behalf of a thriving, customer-focused business for the role of Customer Account Manager. This is an excellent opportunity for a driven individual to manage key accounts, develop strong client relationships, and contribute to new business growth within a defined geographical area.

You'll act as a vital link between customers and the internal team, ensuring a smooth and professional service experience.

• Handle inbound calls and emails from existing and potential customers
• Accurately process sales orders and provide timely quotations
• Build and nurture strong relationships with clients in your territory
• Conduct site visits to enhance customer engagement and identify upselling opportunities
• Provide product knowledge and technical advice when needed
• Maintain accurate CRM records of customer interactions and activity
• Collaborate with the warehouse and delivery teams to ensure efficient order fulfillment

• Experience in a similar role (account management, internal sales, customer service, etc.)
• Strong interpersonal and communication skills
• Confident in managing both remote and face-to-face client relationships
• Detail-oriented with solid organisational skills
• CRM and Microsoft Office proficiency
• Full UK driving licence (essential for client visits)

• Competitive salary depending on experience
• Company vehicle or mileage allowance
• Early Friday finish
• Supportive, close-knit team environment
• Opportunities for career development within a growing business