Transport Operations Assistant​/Permit Clerk

HALIFAX

We are looking to appoint a Transport Operations Assistant / Permit Clerk to support the planning and coordination of our road transport operations.

The ideal candidate will be:

• Customer-focused with strong communication skills
• Organised and detail-oriented, with the ability to manage day-to-day planning effectively
• Collaborative, able to work with various internal teams to resolve issues and deliver solutions
• Commercially aware, with an understanding of operational constraints and customer expectations
• Flexible and eager to develop within the company

• Field incoming calls and emails from customers, drivers, and subcontractors.
• Assist with the planning and scheduling of the company’s road transport operations, ensuring timely and professional responses to communications from National Highways, structure owners, councils, etc.
• Co-ordinate and communicate with the existing specialist route planner, project managers and engineers to resolve issues and establish practical solutions.
• Plan and assist with the movement of Abnormal Indivisible Loads (AILs).

• Minimum of A-levels or equivalent.
• Ideally 2+ years’ experience in a logistics, road haulage or freight forwarding industry, ideally in the permit process.
• Full, clean UK driving licence preferred.
• Strong attention to detail and ability to complete necessary documentation.
• Commercial awareness and confidence working directly with clients.

• High level of attention to detail.
• Good geographical knowledge of the UK and Europe.
• Ability to record and report progress on assigned tasks.
• Effective communicator at all levels.
• Able to build strong working relationships with colleagues and clients.
• Accurate and thorough in completing tasks.

• Location: Based at our Halifax depot, with travel to other depots or client sites as required.
• Working Hours: Monday to Friday, 08:00 to 17:00.
• Holidays: 28 days per year (including bank holidays), with an option to purchase up to five additional days.
• Company pension scheme (subject to conditions)
• Overnight subsistence paid when working away from base
• Career Growth: Opportunity to develop within the Transport, Heavy Lift, and Projects divisions, contributing to company growth and personal career progression.