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Client Scheduling Coordinator On Call

Job in Hamilton, Ontario, L8E 0E5, Canada
Listing for: Bayshore HealthCare
Per diem position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 26000 - 34000 CAD Yearly CAD 26000.00 34000.00 YEAR

Job Description & How to Apply Below

Coordinate patient schedules for Bayshore Health Care in Chatham-Kent, using Procura, customer service, and clear communication with care teams.

This casual Client Scheduling Coordinator role connects patients, families, staff, and funder organizations. You will process referrals, assess service needs, and assign care providers according to client needs, geography, skills, and availability. Accurate documentation and prompt issue resolution support ongoing service delivery.

Key Responsibilities:
  • Communicate professionally with patients, families, staff, and funders
  • Process referrals and updates in Procura
  • Assess service needs with supervisors and field employees
  • Assign providers and coordinate consistent caregiver schedules
  • Document records and resolve concerns through escalation pathways
Requirements:
  • Secondary school diploma
  • Two years of related customer service experience
  • Healthcare customer service experience preferred
  • Excellent computer, Microsoft Office, internet, and EMR skills
  • Strong English communication, organization, and problem-solving abilities

Bring scheduling expertise, accurate documentation, and thoughtful client communication to Bayshore Health Care’s patient care coordination team.

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